Debt Collection & Recovery
- If any of these circumstances apply to you, you need to speak with PBCL Mercantile Pty Ltd today.
- Are owed money for unpaid work or invoices
- Need the assistance of a Specialist Debt Collector
- Need goods secured recovered or repossessed
- Require legal process or other documents served anywhere in Australia or overseas
- Are in the building industry and owed money
- Want to serve a Construction Progress Claim
- Receive a Construction Progress Claim
- Are owed a debt
Debt Collection Services
- SPECIALIST DEBT RECOVERY SERVICES
- PBCL Mercantile Pty Ltd is a specialist debt collection agency with substantial industry experience using proven techniques and systems. PBCL Mercantile Pty Ltd offers a no result, no fee guarantee for debt recovery matters using a commission structure.
- Our approach to debtors is firm but friendly. Our negotiation techniques effectively increase recovery rates and avoid the possibility of costly litigation. Through professional negotiation, delinquent accounts can become good customers for clients in the future notwithstanding they can also become a source of business referral for our clients.
- Many companies find it difficult to ask for their money. At PBCL Mercantile Pty Ltd we not only ask for your money, but we also often offer advice to debtors including ideas where they could get the money from as well as highlighting consequences of delayed or non-payment. Such advice is part of our proven negotiation techniques.
- All debt recovery activity is of the highest professional standard in accordance with privacy legislation and industry code of conduct. We pride ourselves on providing personal attention to client needs and operating our business within a strict compliance regime.
- CONSUMER
- PBCL Mercantile Pty Ltd is perfectly positioned to assist large companies when they consider outsourcing all or part of their collections and recoveries process. Our Consumer Collections Division can manage high-volume collections and recoveries throughout Australia for clients from all sectors.
- PBCL Mercantile Pty Ltd has developed sophisticated collection strategies and technologies specifically for the high-volume consumer environment including the latest in technology, scripting, skip tracing initiatives, extended customer contact hours and a wide range of customer payment options.
- COMMERCIAL
- PBCL Mercantile Pty Ltd specialises in commercial debt recovery across Australia for a range of companies from small and medium enterprises to large corporate clients.
- The commercial collection process aims to exhaust all pre-litigation recovery activities to achieve the best results rather than proceeding directly to a litigation process that is purely revenue rather than results driven. Our experienced team of Commercial Collection Officers works closely with business owners and credit managers to achieve the best possible outcomes.
Other Collection Services
- PBCL Mercantile Pty Ltd is a fully Licensed Commercial Agency with appropriate levels of professional indemnity insurance coverage providing an extensive suite of debtor management services to our clients. PBCL Mercantile Pty Ltd is committed to providing our corporate clients with the best possible outcomes in the areas of service offered including:
- Debt Collection & Debtor Management Systems
- Enforcement Hearing Attendance & Financial Interviews
- Professional Field Call Agents
- Skip Tracing Service
- Professional Licensed Repossession Agents
- Surveillance & Enquiry Agents
- Security & Lock Outs
Reposession Services
- PBCL Mercantile Pty Ltd offers our clients a comprehensive range of repossession services:
- Metropolitan and Country areas Australia wide
- Professional & Licensed Agents
- Digital Photographs of security
- Security inspection report completed
- Immediate Action
Our professional and licensed agents will attend at the subject’s last known address and will use all legal means to secure your security. Our agent’s always adhere to current legislation and abide by the Industry Code of Conduct and Code of Ethics.
DISCLAIMER
Please note we are not lawyers and are not offering any type of legal advice.
We are licensed, commercial agents. The basis of our service offered here is regulated by reference to appropriate state and federal legislation. If you require the services of a Lawyer we are happy to refer you to one.